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Technical Manager - France



Paris, France
Posted on Friday, June 14, 2024

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit darktrace.com.

We currently have an exciting opportunity for a Technical Manager to lead our French sales engineering team. Based in the Paris office, you will be responsible for leading and managing a go-to-market team of technical specialists, focused on promoting, selling, and providing technical value to clients pre- and post- sales. You will work in collaboration with Sales, Channel, and Customer Success leadership to drive revenue growth, and ensure customer needs are met. This dynamic and varied customer focused technical position requires strong leadership skills, deep knowledge of the cyber security industry, and a passion for driving technical excellence.

This role is hybrid based out of the local office, attending a minimum of 2 days a week. You may also need to travel, nationally and regionally, to visit clients.

Day to day you'll be:

  • Working across multiples teams to secure renewals and close upsell opportunities within assigned territories,
  • Forecasting and delivering against substantial retention targets,
  • Managing negotiations with both customers and partners and will also take the lead in resolving service delivery, support of account issues effecting the renewal.

What we are looking for:

  • Proven experience in managing a regional pre-sales technical sales engineering team for a software organisation.
  • Strong knowledge in both on-premise and cloud networking.
  • In-depth and hands-on understanding of cyber security concepts, technologies, and industry trends, including knowledge of various security solutions, email and network infrastructure and threat landscape.
  • French and English business language proficiency.
  • Extensive experience in a sales engineer or technical account manager role within enterprise software or cyber security is desired.

Please apply with your CV and a cover letter.