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Credit Controller



Accounting & Finance
Cambridge, MA, USA
Posted on Monday, June 24, 2024

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit darktrace.com.

We are looking for a Junior Credit Controller to join as a member of our rapidly growing Finance department. This is an entry level role suitable for someone interested in making their first step in an office based environment. You will be joining a dynamic and talented team who are dedicated to your education and personal development. Working within our growing Finance team, you’ll be based from our Cambridge office, initially working from the office 4/5 days per week.

As the credit controller you will be allocated a region where you will be the owner and driver of credit control matters. You will work closely within the credit control team and alongside finance, sales & operational colleagues to ensure good credit control objectives while maintaining customer relationships. Full training will be provided.

Day to day you’ll be:

  • Maintaining a generous monthly Ledger ensuring chasing by email/phone and escalations are processed in a timely manner,
  • Helping to monitor trackers related to cash collection,
  • Maintaining Debtors spreadsheets,
  • Assisting with the Credit Control Inbox ensuring all emails are dealt with in a timely manner.

Darktrace warmly welcomes applications from candidates who enjoy working with numbers and have excellent customer service skills. Experience working in an office based environment or within a Finance team is useful but not essential for this role. You will interact with people across the business and have multiple priorities at one time, so you will need to be a good communicator and have superb time management skills, excellent attention to detail and self-motivation.

It’s likely that you’ll also have:

    • Proficiency in the use of Excel, Word and Microsoft outlook,
    • Excellent numeracy and administrative skills,
    • A willingness and enthusiasm to learn and develop as part of our busy finance team.

Benefits we offer:

  • BUPA Healthcare
  • Life Assurance x4 salary
  • Pension
  • 23 days holiday plus bank holidays
  • Additional day off for your birthday
  • Matched charitable giving, free lunch in the office on Fridays and regular social events