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Sr. Technical Project Manager - Client Service Delivery

DataVisor

DataVisor

IT, Customer Service, Operations
Vancouver, BC, Canada
Posted on Mar 21, 2024

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

Position Overview:
We are seeking a highly skilled Solution Engineer to join our team. The ideal candidate will be responsible for designing and implementing innovative solutions that meet our client's technical and business requirements. This role involves working closely with sales teams, clients, and other stakeholders to ensure successful project outcomes.

Key Responsibilities:

  • Work closely with clients, sales teams, and other stakeholders to ensure successful project outcomes.
  • Understand the client's product and business logic to recommend the best solution that addresses specific client needs.
  • Take the project management role to ensure the client onboarding project runs as expected and under control.
  • Provide technical expertise and guidance throughout the implementation and deployment phases, to integrate with the client systems.
  • Work closely with product and engineering teams to ensure seamless integration of new features and technologies into existing systems.
  • Stay updated on industry trends and emerging technologies to continuously improve our solutions and offerings.
  • Conduct presentations and demonstrations of proposed solutions to clients and stakeholders.