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Digital Production Associate



Ontario, Canada
Posted on Friday, June 28, 2024

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

If this excites you, then apply below.

Job Description – Digital Production Associate

The Production Associate is a member of the client Global Commercial Operations (GCO)’s Global Omnichannel Delivery team and reports to the Indegene Creative Operations Director. The Production Associate will support the client Content Delivery Manager (CDM) in the provision of production services and delivery of GCO content projects predominantly focused upon email assembly and management using a selected tool.

You must have the ability to partner effectively with brand teams and understand business and customer experience goals, working closely with preferred suppliers and internal cross-functional areas to ensure successful and timely delivery of those projects.

This role is ideally suited to a driven individual who is looking for their first step on the ladder in a digitally focused Creative or Marketing role and has the potential to grow with the business.

Job Description:
• Initial focus is to assemble emails using Knak - https://knak.com/ as a primary tool, this will be alongside proprietary tools for which training will be provided
• Content management for Canada Digital platforms ensuring alignment and coherence across brands
• Working with local brand and cross-functional teams in the end-to-end process of creation of emails and potentially occasional newsletters for HCPs, including simple design and email layout, internal approval and omnichannel tagging
• Collaborative engagement with the Global Omnichannel Delivery team, Marketing Company Stakeholders, relevant Market Innovation and Business Excellence teams and potentially Preferred Partner Suppliers on occasion
• May participate in meetings to help identify potential projects for the brand
• Simple video editing and rapid refresh of existing materials: resize, updates, etc
• Demonstrate comprehensive understanding and application of all relevant policies, procedures and operational frameworks.

Key profile requirements:
• Educational Background – Graduate/Post-Graduate with preferably a Bachelor’s degree in a related design or marketing discipline, alternatively in the areas of computer science or information systems
• Has good interpersonal, presentation and facilitation skills
• Native oral and written fluency in English with additional French language skills preferable
• Ability to build trusted relationships with key stakeholders
• Proactive attitude, ability to learn, drive innovation and continuous improvement
• Ability to set priorities and meet deadlines
• Proficiency in Microsoft Office (Word, PowerPoint and Excel)
• Ability to Communicate effectively, has natural project management and critical thinking skills along with cultural awareness to deliver successful global production supported by a multi-cultural team.

Additional desired qualities
• Pharmaceutical or Healthcare Industry knowledge
• Digital Marketing Experience
• Project management understanding and practice
• Design skills
• HTML, CSS, JS knowledge.
This is a Hybrid Remote/WFH and Office role with potential visits to our clients Office, in Mississauga, Ontario. Therefore the successful candidate is likely to live within a commutable distance.

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.