Senior Analyst – Omnichannel Analytics

Job Summary: A Senior Analyst in Omnichannel Analytics is pivotal in developing data-driven omnichannel analytics plans for customers. They analyze and optimize customer interactions across multiple channels and define and report the key performance indicators (KPIs) necessary to measure the success of an omnichannel program. The ideal candidate for this position is an energetic professional who is able to multi-task effectively, offer quick and accurate data driven and creative input to help design analytic solutions.

Title / Designation: Senior Analyst

The Job entails the following but not limited to:

• Develop tabulations, summarizing using statistical methods, custom tools, applications using Excel/VBA, Tableau, BI, SQL etc.
• Write SQL queries to extract, merge and prepare granular and aggregated datasets for data analytics and business intelligence
• Developing and reviewing data analysis and reports / dashboards as per client requirements
• Perform data processing and advanced statistical analysis / modeling using R / Python
• Provide insights through data analyses and visualization for small to large secondary datasets
• Ability to translate a business question into analytics problem to develop business rules, process flow and methodology for analysis
• Leverage problem solving skills and frameworks on analytical solutions
• Should be able to engage stakeholders, ask relevant questions to gather requirements and present the outcomes of projects undertaken
• Should be able to own projects, break down into tasks and execute independently
• Should be able to hypothesize, test the hypothesis using data and derive insights/suggestions to optimize business operations
• Possesses basic knowledge of consulting methodologies and the life sciences market
• Conduct market research and desk research to derive insights and inform client decision making
• Create compelling, insightful data-driven presentations and articulating clearly to stakeholders
• Executes the best practices in the department regarding - processes, communication (internal & external), project management, documentation and technical requirements
• Deliver and be able to review analytical solutions that is rated high on depth, comprehensiveness, quality and timelines
• Demonstrate passion to learn and analyze for different therapy areas, markets, phases of product life-cycle and multi-channels with strong written and verbal communication / presentation skills

Job Specification:

• Education/Background:
  • BTech +MBA/MTech
  • MPharm/ PharmD + Certifications in analytics
  • Minimum 3 years of Analytics experience

Who are we looking for?

We are looking for people who have/can:

• Passion for application in healthcare and life science knowledge in a business context
• Very good quantitative abilities
• Strong problem-solving skills for all challenges
• Good analytical ability
• Strong communication skills to work with stakeholders
• Drive and ambition to continuously learn and grow
• Application of knowledge based on facts and data
• Candidates with Pharma analytics experience will be preferred

Location: This position will be in India and will involve minimum travel

Title / Designation: Senior Analyst