Job Description – Creative Director

A Creative Director acts as the primary liaison between the agency and its clients, ensuring client satisfaction, managing projects, and fostering long-term relationships by understanding client needs and translating them into successful creative campaigns.
Here's a more detailed breakdown of the role:


Responsibilities
• Serve as the main point of contact for clients, building and maintaining strong relationships.
• Understand client goals, budgets, and expectations.
• Regularly communicate with clients, providing updates and addressing concerns.
• Identify opportunities for growth and new business development.
• Develop and manage creative projects and campaigns.
• Develop creative briefs and ensure clarity on project needs.
• Monitor project progress and deadlines.
• Coordinate with internal teams (creative, production, etc.) to ensure smooth project execution.
• Manage project budgets and resources effectively.
• Communicate client demands and feedback to the creative team.
• Collaborate with internal teams to develop and execute creative strategies.
• Provide regular updates to stakeholders on project progress.
• Present and sell creative work to clients.
• Develop and execute strategic plans to manage and grow accounts.
• Identify opportunities to improve client satisfaction and retention.
• Stay informed about industry trends and best practices.
• May be involved in new business development and pitches.
• May manage and develop marketing communication plans.
• May create and present marketing reports.
• May manage and develop team members.
• Proactively identify opportunities for client growth and expansion.
• Contribute to the practice’s overall success by fostering positive client relationships and delivering exceptional results.

Ideal Profile:
• Bachelor’s degree in Digital Arts/Graphic Design (or other related field) or equivalent years of experience
• 12+ years of relevant experience, with seven or more years as a Creative Director in an agency or corporate setting
• Excellent leadership, communication, and interpersonal skills.
• Familiarity with design software and industry tools.
• Understanding of design principles and best practices.
• Understanding of marketing and advertising principles.
• Ability to translate business objectives into creative strategies.
• Proven track record of leading successful creative projects.
• Proficiency in leading a team of diverse, talented creatives
• Experience in project management, with a focus on creative direction