Oversee the overarching governance framework for the program, ensuring all workstreams (e.g., Medical Affairs, PRMA, Commercial, Patient Engagement) are aligned with client’s strategic launch objectives.
Drive integration across functions and service lines to create a seamless end-to-end delivery experience for the client.

2. Client Relationship Leadership

Serve as the senior point of contact for client leadership, fostering trust and long-term partnership.
Translate high-level client strategy into actionable priorities for cross-functional delivery teams.

3. Executive-Level Reporting & Communication

Oversee executive briefings for steering committee meetings and senior stakeholder forums.

4. Risk, Compliance & Quality Oversight

Anticipate and address program-level risks, interdependencies, and bottlenecks before they escalate.

5. Financial & Commercial Management

Ensure scope adherence and support commercial discussions when change orders or scope extensions are needed.

6. Change Management & Launch Readiness

Lead change management efforts to ensure smooth adoption of new processes, technologies, and approaches across the program.
Oversee cross-functional readiness in both pre-launch and post-launch phases, ensuring market and operational preparedness.

7. Performance Monitoring & Continuous Improvement

Define and track program KPIs, measuring outcomes against launch objectives and client expectations.
Capture lessons learned to drive continuous improvement for future launches.

8. Internal Leadership & Coordination

Act as the primary liaison between client-facing teams and internal senior leadership to ensure alignment on priorities, resource allocation, and strategic direction.
Coach and mentor internal team leads to maintain high performance and client satisfaction.