Veeva CRM & Align Consultant
Indegene
Job Description
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work
Role: Veeva CRM & Align Consultant
Description: We are looking for a skilled Veeva CRM & Align Consultant with strong expertise in Veeva CRM and Veeva Align. This role will focus on supporting sales and marketing operations through optimized CRM configurations and alignments. The consultant will collaborate closely with commercial teams to ensure smooth execution of call planning, roster management, and territory alignments, ultimately enhancing sales force effectiveness.
Responsibilities:
• Configure, customize, and maintain Veeva CRM to meet business requirements.
• Manage Veeva Align processes, including roster management, territory design, alignment, and incentive compensation feeds.
• Support business users in territory alignments, call planning, and execution.
• Partner with sales and operations teams to improve CRM workflows and processes.
• Ensure CRM solutions meet compliance, security, and data integrity standards.
• Collaborate with IT and third-party vendors on enhancements and issue resolutions.
• Create and maintain system documentation, training materials, and provide end-user support.
• Analyze CRM data and provide insights to support sales force effectiveness.
Must Have
• Bachelor’s or Master’s degree in IT, Computer Science, or Life Sciences.
• 3–5 years’ hands-on experience with Veeva CRM and Veeva Align in pharma/life sciences.
• Strong knowledge of territory management, call planning, and alignments in Veeva.
• Experience in CRM support and issue resolution.
• Ability to translate business needs into system solutions.
• Strong communication and stakeholder engagement skills.
• Experience working in regulated life sciences environments (preferred).