Senior Business Analyst.
Indegene
IT
Karnataka, India
Posted on Jan 27, 2026
Role: Lead – Digital Operations and Solutioning Location: India Description: We are looking for a Lead – Digital Operations and Solutioning who will play a central role in solution design, value articulation, and digital transformation delivery. This role requires a strong blend of analytical thinking, solutioning capability, and hands-on program execution. You will work closely with business, technology, and operations teams to design scalable digital solutions, support pre-sales engagements, and ensure seamless implementation of transformation programs. Responsibilities: • Lead and contribute to solutioning activities, including designing digital workflows, operating models, automation roadmaps, and transformation frameworks. • Partner with clients and internal stakeholders to translate business problems into structured, scalable, and technology-enabled solutions. • Develop solution frameworks, concept notes, value propositions, and storylines for proposals, RFPs, and strategic pitches. • Conduct feasibility assessments, gap analyses, and evaluate tools/technologies as part of the solution design process. • Support pre-sales conversations, client workshops, and discovery sessions by presenting solution approaches and business value. • Drive end-to-end program execution of digital transformation initiatives, ensuring solution components are implemented as designed. • Design and run test-and-learn pilots / POCs to validate digital solutions prior to scale-up. • Collaborate with product, engineering, and automation teams to ensure technical alignment and successful deployment of solutions. • Identify process gaps, operational inefficiencies, and improvement opportunities; design and recommend automation or digital accelerators. • Track KPIs, measure solution impact, and provide insights for optimization and continuous improvement. Desired Profile: • 5+ years of experience in digital operations, transformation, solution design, or consulting roles. • Hands-on exposure to solutioning, pre-sales, or designing digital/automation-led workflows. • Strong understanding of digital platforms, automation technologies, analytics, and enterprise systems. • Strong problem-solving, analytical thinking, and structured approach to developing solutions. • Experience working with clients in a solution-consulting or pre-sales capacity is preferred. • Excellent presentation, communication, and stakeholder management skills. • Bachelor’s degree in Engineering/Technology/Business; MBA or consulting background is an added advantage.