Quality Control Supervisor (onsite)
OPSWAT
Protecting the World’s Critical Infrastructure
OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology integration partners, OPSWAT is a pioneer and leader in data sanitization, vulnerability detection, multi-scanning, device compliance, and cloud access control.
The Position
We seek a dedicated and experienced Quality Control Supervisor to oversee the development and maturity of our internal Supply Chain.
The ideal candidate will be a general expert in leading and managing a Quality Control program, emphasizing hardware fulfillment, from servers and desktops to IoT hardware. You will understand how hardware integrates to make a system, including discovering bottlenecks and performance issues with recommendations to improve our processes.
You will oversee documentation for internal, government, and oversight agencies and maintain a hardware and technical library for other internal departments that rely on this data.
This is an in-office position based in our Tampa office.
What You Will Be Doing
As the Quality Control Program Supervisor for our hardware that supports OPSWAT's cutting-edge cybersecurity software, you will:
- Develop and Implement Quality Control Procedures: Design and execute comprehensive quality control plans to ensure our hardware meets the highest performance and reliability standards.
- Conduct Thorough Testing: Lead the testing process, including functional, performance, and stress tests, to identify and resolve issues with our hardware products.
- Collaborate with Cross-Functional Teams: Work closely with engineering, product management, and software development teams to integrate quality control processes seamlessly into the product lifecycle.
- Analyze and Report Data: Collect and analyze test data, generating detailed reports and metrics to inform decision-making and drive continuous improvement.
- Ensure Compliance: Ensure all hardware products comply with industry standards and regulatory requirements, maintaining up-to-date knowledge of relevant certifications and guidelines.
- Manage OPSWAT’s Fulfillment Team: Lead, mentor, and develop a team of fulfillment specialists, fostering a culture of excellence and accountability.
- Drive Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the quality control function.
What We Need From You
- 5+ Years of Experience in Quality Control: Proven experience in quality control, preferably in the hardware or cybersecurity industry. Experience with electronic hardware and embedded systems is highly desirable.
- Strong Knowledge of Testing Methodologies: In-depth understanding of various testing methodologies, tools, and best practices for hardware products. Familiarity with automated testing frameworks and tools.
- Analytical and Problem-Solving Abilities: Strong analytical skills and the ability to troubleshoot and resolve complex issues effectively. Proficiency in data analysis and statistical methods.
- Attention to Detail: A meticulous approach to ensuring the highest standards of quality and accuracy in all aspects of work. Ability to create detailed documentation and reports.
- Ability to Work in a Fast-Paced Environment: Comfortable working in a dynamic and fast-paced environment with the flexibility to adapt to changing priorities. Strong organizational and time management skills.
- Excellent Communication Skills: Ability to communicate effectively with technical and non-technical stakeholders verbally and in writing. Experience presenting technical information to senior leadership.
It Would Be Nice If You Had
- Familiarity with Cybersecurity Software: Experience working with hardware that supports cybersecurity solutions is a plus. Understanding of cybersecurity principles and threat landscapes.
- Leadership Skills: Demonstrated ability to lead and manage a team, with excellent interpersonal and communication skills. Experience in leading cross-functional projects and teams.
- Certification in Quality Management: Certifications such as Six Sigma, ISO 9001, or similar are advantageous. Familiarity with Lean manufacturing principles is a plus.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.