Revenue Operations Manager
OPSWAT
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking an experienced and dynamic Revenue Operations Manager, Global Sales Compensation and Incentives, with 3-5 years of expertise in managing and executing Sales Compensation plans. The ideal candidate will be proficient in using CaptivateIQ to streamline commission processes, analyze performance data, and ensure accurate and timely payouts for the Global sales teams. This role involves collaboration across multiple departments to align Commission & Incentives with business goals.
What You Will Be Doing
- Incentive Plan Management:Implement and maintain sales compensation programs (in CIQ) that drive strategic sales objectives.
- Commission Calculation:Accurately process monthly commission payouts using CaptivateIQ.
- System Administration:Manage and optimize CaptivateIQ for accurate compensation calculations throughout the year and build audit checks to ensure compliance and accountability.
- Data Analysis & Reporting:Analyze sales performance data and work closely with the PowerBI Center of Excellence (CoE) team to ingest, visualize and present, actionable insights.
- Cross-functional Collaboration:Partner with Sales, Finance, HR, and IT to align commission plans with business goals and ensure seamless commission processing.
- Compliance & Auditing:Ensure commission payments comply with company policies and auditing standards while maintaining accurate documentation.
- Communication & Transparency:Clearly communicating commission policies, changes, and calculations to the Sales Teams, with the help of Sales Enablement.
- Dispute Resolution:Address commission inquiries and disputes promptly and professionally.
What We Need From You
- Experience:Minimum 3 years of experience in sales commissions, or financial planning & analysis – building, maintaining and running Sales Compensation Plans in CIQ
- Technical Proficiency:Strong hands-on experience with CaptivateIQ for implementing the Company Commission Plans and managing commission processes and reporting. Manage Integrations with external tools, SFDC, HR Systems etc.
- Analytical Skills:Advanced knowledge of Microsoft Excel and data analysis tools.
- Communication:Excellent verbal and written communication skills for collaborating with cross-functional stakeholders.
- Problem-solving:Strong attention to detail with a proactive approach to identifying and resolving issues.
- Educational Background:Bachelor’s degree in business, Finance, or a related field (MBA preferred).
It Would Be Nice If You Had
- Experience in the technology or SaaS industry.
- Familiarity with Salesforce or other CRM systems.
- Familiarity with other Sales Commission tools (Xactly, Everstage, SPIF etc)
- Strong understanding of sales incentive models and sales performance metrics.
What We Offer
- Competitive salary and performance-based incentives.
- Health, dental, and vision insurance.
- Paid time off and work-life balance programs.
- Professional development and growth opportunities.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.